Terms revision: August 26, 2026 · Last verified: October 4, 2026 (homepage, Terms and Privacy Policy re-read at instinct.com) · We re-check this page when the terms change.

How to Use Instinct AI

Updated Oct 4, 2026 · 9 min read · A walkthrough of the documents, not the interface

Instinct is invite-based and ships without a manual. This page is the closest thing we could build without an account: every step below is something the company’s own documents state — the URLs, the settings, what happens when you disconnect, and what the terms say you’re responsible for configuring yourself.

Both documents were last revised on August 26, 2026, and every claim on this page is dated to that revision.

What you need before you start

Three things, in this order.

1 · An invitation

There’s no public signup form that we could find. The only entry point the company’s own site links to is app.instinct.com/login, under the button “Text Instinct to get started.”

2 · A number you’re willing to use

You talk to it by text or call. Instinct’s own description:

“The interface is simple: there are no new interfaces. It’s trained to use a phone and a computer. You can text or call it.” instinct.com (homepage) — accessed Oct 4, 2026

Note that messaging it also brings two separate documents into play — the SMS/Text Messaging Terms and the SMS/Text Messaging Privacy Statement — which are not the main Terms of Service.

3 · An account, and one is the limit

The Terms say you may need to link another account — “such as your Apple, Facebook or Google account” — and that “You may only create one Account at a time to use the Services, unless we agree otherwise.” You must also be 18 or older.

The one decision you can’t walk back is the first one: whichever inbox or calendar you connect sets the size of the blast radius. That’s Step 0 on our safety page →.

Terms of Service → 1. Who may use the services / 2. User accounts / 12. SMS/text messaging — rev. Aug 26, 2026 · instinct.com (homepage) — accessed Oct 4, 2026

Getting in: invites, and what we could actually verify

Instinct is invite-based, and we could not find any official page that issues invite codes.

What we can measure: search demand for an Instinct invite code is small and very new — the term first registers on Google Trends on September 27, 2026, with a 12-month peak of just 3 on the 0–100 index. That’s the shape of an invite wall most people haven’t reached yet, not a code being handed out publicly.

If you don’t have an invite, the honest position is: watch the official site, and be careful with anything that offers codes. We found no official code generator — any page promising one isn’t run by us, and as far as we could verify, isn’t run by them either.

Google Trends, “instinct ai invite code”, 12 months to Oct 4, 2026 · instinct.com (homepage) — accessed Oct 4, 2026

The first conversation

Your first session is a text. What we’d do in it — this part is our advice, not their instruction:

Say what you want in plain language.

Their own framing is “a personal assistant that understands what you’re working on and what’s important to you.”

Don’t hand over credentials on day one.

The privacy policy is explicit that, depending on the permissions you grant, the assistant “may have access to information that is considered sensitive” — including payment information and third-party usernames and passwords. That access is a choice, not a setup requirement.

Turn training off before you get comfortable (next section).

It’s one URL.

One definition worth internalising: your Input is everything you “provide or otherwise make available to us” — the parenthetical matters, because “connecting third-party services” counts as making data available:

“…you provide or otherwise make available to us (including by connecting third-party services to the Services), actively or passively, prompts, text, documents or other materials and data for processing…” Terms of Service → 3. Using the services → Input — rev. Aug 26, 2026

The conversation is the data.

Terms of Service → 3. Using the services → Input — rev. Aug 26, 2026 · Privacy Policy → Information collected through your use of the Services — rev. Aug 26, 2026

Connecting accounts

Two connection paths are documented, and they are not equally protective.

Google Workspace is the exception. The privacy policy commits that information received from Google Workspace APIs is not used “to evaluate, fine-tune, train, or improve AI models, or for serving ads,” and that the company does not “disclose raw or derived Workspace or Photos API user data to third party AI services, including third-party AI model providers, for model training or secondary purposes.” Linking Workspace gives it Calendar, Gmail, Drive, Docs, Sheets, Slides and Tasks.

Everything else runs on the general clause — usable for training “subject to your opt-out rights,” which is the next section.

Two more things the Terms say out loud about life after you connect:

“You hereby appoint the Services as your agent to enter into agreements, commitments or transactions on your behalf… Any such agreements or commitments shall be binding on you as if entered into directly by you.” Terms of Service → 3. Using the services → Actions — rev. Aug 26, 2026
“Actions may not always be reversible.” Terms of Service → 3. Using the services → Actions — rev. Aug 26, 2026

Privacy Policy → Information collected from Google Workspace — rev. Aug 26, 2026 · Terms of Service → 3. Using the services → Connected services / Actions — rev. Aug 26, 2026

The settings that matter

One URL: app.instinct.com/settings. Both documents send you there to opt out of training.

“If you do not want us to use your Materials to train AI models, you can opt out by visiting app.instinct.com/settings.” Terms of Service → 3. Using the services → Materials — rev. Aug 26, 2026
“If you do not want us to use your information to train AI models, you can opt out by visiting app.instinct.com/settings.” Privacy Policy → Information collected through your use of the Services — rev. Aug 26, 2026

Same address, two vocabularies — the policy says information, the Terms say Materials (which the Terms separately define). Worth knowing if you’re reading both.

What opting out does and does not cover — four limits, all from the documents:

Safety review is exempt.

“Even if you opt out, we may still use your Materials for AI model training when your Materials are flagged for safety review…” Terms of Service / Privacy Policy → Materials / Information collected through your use of the Services — rev. Aug 26, 2026

Forward-looking only.

“This opt out applies on a go-forward basis… We may still use AI models previously trained, fine-tuned or improved on your Materials prior to your opting out.” Terms of Service / Privacy Policy → Materials / Information collected through your use of the Services — rev. Aug 26, 2026

Model training only.

“…and applies only to model training and not, for clarity, other types of improvements to the Services.” Terms of Service / Privacy Policy → Materials / Information collected through your use of the Services — rev. Aug 26, 2026

It may cost you function.

“…such opt out may limit the ability of our Services to better address your specific use case.” Terms of Service / Privacy Policy → Materials / Information collected through your use of the Services — rev. Aug 26, 2026

Because of the second limit, do it the day you connect, not the week you get around to it.

One counterpoint we’ll give them credit for, since it’s also in the document:

“We do not sell your information or disclose your information to registered data brokers or third parties who resell your information to others.” Privacy Policy — rev. Aug 26, 2026

Vault: what the terms say

Vault is the one feature with its own clause-level promise, and it is stronger than the global opt-out:

“However, for Materials that you add to our feature of the Service known as the “Vault” (or its successor name), we will only use such Materials to provide the Services to you and will not use such Materials to train AI models.” Terms of Service → 3. Using the services → Materials — rev. Aug 26, 2026

Note what this is and isn’t: it’s a promise about materials you put in Vault, and it carries no safety-review carve-out — the one the opt-out has. That, not popularity, is why it’s the stronger of the two.

It’s a terms-level commitment. We’re not describing where the button is or how the feature behaves, because we haven’t used it. If you see a post claiming “Vault replaces the opt-out,” that’s someone’s reading, not a document quote.

How to disconnect — and why it isn’t deleting

This is the part most people get wrong, and the documents are unusually clear about it.

Step 1 — revoke access.

For Google Workspace the policy gives two routes:

“You may revoke access by initiating a conversation with the Instinct agent, or disconnecting via your settings within Instinct’s Workspace.” Privacy Policy → Information collected from Google Workspace — rev. Aug 26, 2026

Step 2 — request deletion, which is a different action.

The Terms first, on what a disconnect does not do:

“…even if you disconnect a Connected Service, we may still use the indexed Connected Service Input data unless you follow the instructions to request deletion.” Terms of Service → 3. Using the services → Connected services — rev. Aug 26, 2026

The instructions: “you can request deletion by visiting app.instinct.com/workspace.”

The policy says the same thing about other integrations: “Please note that disconnecting a third-party integration does not automatically delete data collected from that integration. You can delete all data indexed from external sources by visiting app.instinct.com/workspace.”

And, separately, for Workspace specifically: “You may also delete the information we previously collected from Google Workspace by deleting your account within Instinct’s Workspace.”

So the sequence is revoke → request deletion → (optionally) delete the account — three distinct actions, not one toggle. Disconnecting is not deleting, which is risk ⑤ on our safety page →.

Terms of Service → 3. Using the services → Connected services — rev. Aug 26, 2026 · Privacy Policy → Information collected from Google Workspace / Information collected from other sources — rev. Aug 26, 2026

Before you connect a real inbox

A checklist, in the order that limits damage fastest:

  • Pick the email account on purpose. — It sets what the agent can reach, and it’s the item you can’t undo.
  • Prefer Google Workspace over other integrations. — It’s the one path with a no-training commitment written into the policy.
  • Turn training off the day you connect. — At app.instinct.com/settings, before you’ve sent it anything you’d mind losing.
  • Log in and check the settings page yourself. — We’ve given you the documented URLs; we can’t tell you what the interface looks like, because we don’t have an account.
  • Don’t hand it spending authority. — The policy contemplates giving it payment information “so it can book rides on your behalf”; the Terms make what it does binding on you.
  • Configure your own safeguards. — The Terms put this on you: “you remain responsible for configuring any additional safeguards or restrictions on Actions, including appropriate security settings, permissions, and sharing settings on each Connected Service.”
  • Verify before you trust. — “Records of Actions available through the Services may not always be accurate.”

Terms of Service → 3. Using the services → Responsibilities and acknowledgment of risks — rev. Aug 26, 2026 · Privacy Policy → Information collected through your use of the Services — rev. Aug 26, 2026

What this page can and can’t tell you

A page that shows you screenshots and click-by-click steps is either written by someone with an account, or invented. We’re not going to invent one.

What we can do — and did above — is quote the paths the documents themselves name: app.instinct.com/settings, app.instinct.com/workspace, the Workspace no-training commitment, the agent clause. Every claim on this page is dated to the revision we read: August 26, 2026.

What we can’t do: tell you what any screen looks like, how many taps something takes, or whether the behaviour matches the words. If you have an account and something here is wrong, tell us and we’ll correct it — with the date.

Terms of Service / Privacy Policy — rev. Aug 26, 2026

Frequently asked questions

How does Instinct AI work?

It runs on a phone and a computer, and you reach it by text or call. The company’s own wording: “The interface is simple: there are no new interfaces. It’s trained to use a phone and a computer. You can text or call it. It uses its devices in the same way that humans do.” When it acts, it does so as your agent — the terms make its agreements binding on you, and the safety page carries the clause-by-clause version.

What is the Instinct app used for?

The homepage lists “following up on threads you’ve dropped, proactively calling or texting you, arranging a ride to the airport, booking a handyman for your apartment, and much more.” The Terms reach wider than that: anything it can touch through a connected service.

Can it spend money?

It’s built to. The privacy policy describes collecting payment information “so it can book rides on your behalf,” and two clauses make that consequential: it acts as your agent (binding as if you did it yourself), and “Actions may not always be reversible.”

Does it train on my data?

By default it may — training sits in the general clause. The documented off switch is app.instinct.com/settings, and it’s worth knowing three limits before you rely on it: it’s forward-looking only, safety-reviewed material is still exempt, and it may cost you function. Vault is the stronger, clause-level commitment.

Is Instinct AI free?

As of September 30, 2026, Instinct is free for everyone with access (per usecarly’s dated pricing guide) — and when we opened the official site ourselves (October 4, 2026), instinct.com/pricing wasn’t there at all: the URL shows “This page could not be found.” The Terms do carry a “4. Paid services” section — “You may be required to pay us fees to access or use certain features of our Services” — and “The Company may, at any time, revise or change the pricing for the Services, or any portion thereof.” Free is a fact with a date, not a promise.

How do I delete my Instinct AI data?

Three separate actions, not one toggle: revoke access, request deletion at app.instinct.com/workspace, then optionally delete the account within Workspace. Disconnecting alone does not delete.

How do I contact Instinct AI?

By text or call: “You can text or call it.” The entry point the company links to is app.instinct.com/login. The Terms’ “How to contact us” section: “You may contact us regarding the Services or these Terms by e-mail at [email protected].” Privacy questions go to a different inbox — the Privacy Policy’s own “How to contact us” section names [email protected].

Do I need an invite code?

Access is invite-based. We found no official page that issues codes, and search demand for one is only just appearing — the term first registers on Trends on September 27, 2026.

Sources

Everything actionable on this page comes from the three Instinct documents, quoted and dated. If a statement above does not trace to one of them, it is our advice and says so.